Merlin - Ask AI to Research, Write & Review

Merlin AI offers a variety of features including summarizing, writing, coding, diagramming and more. It supports multiple AI models such as GPT-4, Claude and Gemini and allows users to create custom AI chatbots and knowledge bases. The platform also integrates with the web and files in real time. However, some features, such as PDF summarization, are not as robust as those of specialized tools. It also lacks what we consider to be the important function of direct communication between AI and the current website. In addition, the function of direct communication between AI and the current website, which we consider important, is missing.

The design has a modern look and feel, with handy keyboard shortcuts and sidebar integration that make navigation easier. That said, the user interface can feel cluttered and overwhelming, especially for new users, and there are inconsistencies between the extension, web, and mobile versions.

Getting started with Merlin AI is straightforward—installation is quick, and the onboarding process is simple enough for most users to begin using core features right away. However, the platform’s extensive feature set can be overwhelming at first, leading to a noticeable learning curve as users explore everything it offers. Some users have expressed confusion about how the daily query limits work, how different models are selected or switched, and which features are available on each plan. Occasional bugs and log-in issues can also disrupt the workflow, requiring users to troubleshoot or reach out to support. Overall, while Merlin AI is accessible, mastering its full capabilities may take some time and patience, especially for those new to AI tools.

Merlin does not sell user data to third parties and only uses data for core functionality. The privacy policy is transparent, but some users remain concerned about the amount of data collected and the permissions required.

The free plan is generous for light users, offering a substantial daily quota and access to a wide range of basic features. The Pro plan is competitively priced, especially when compared to the cost of subscribing to multiple separate AI tools, and unlocks unlimited access to all models and advanced features. However, the absence of a free trial for premium features means users must commit before experiencing the full capabilities of Merlin AI. Additionally, some users report that the query system—where different models and features consume varying amounts of daily queries—can be confusing or feel restrictive, particularly for those trying to understand how far their usage will go on each plan.

Merlin is generally fast and responsive, but it can slow down browsers, especially on older hardware. There are occasional bugs and crashes, though the team releases frequent updates and improvements.